Ensure responsible gaming at kg999clear
Don't let entertainment turn into a problem — enjoy gaming in a healthy and controlled way with kg999clear's protection tools and support team. For players aged 21+ only.
Our Commitment
kg999clear believes that online betting and casino gaming is a form of entertainment — not a source of income. Responsible gaming is the core foundation of our platform. We want every user to play safely, healthily, and with genuine enjoyment. That is why we have put in place a number of practical tools and policies to help you keep full control over your gaming.
Our platform is for those aged 21 and above only. Registration and access by minors is strictly prohibited. Please be vigilant so that no younger family member can access this platform, and keep your account login credentials secure.
When gambling stops being a source of enjoyment and becomes a source of worry, that is when help is needed. Protect yourself before harm occurs — kg999clear's responsible gaming tools are here for you.
Protection Tools
Use six important tools provided by kg999clear to keep your gaming under control.
Set a Deposit Limit
Decide for yourself the maximum amount you can deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait, but lowering one is instant.
Time-Out Break
If you want to take a short break, set a temporary time-out on your account — from 24 hours up to 30 days. During this period, no betting or deposits will be possible. Once the time-out ends, the account is reactivated automatically.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This option keeps the account closed from 6 months up to permanently. No promotional messages will be sent during an active self-exclusion period.
Review Gaming History
View your complete betting history from your account at any time. See clearly how much time you are spending and how much has been deposited and withdrawn. Regular review is the first step toward responsible gaming.
Session Reminder
Set a session reminder to notify you after a set period of time. Playing for long stretches without a break is not healthy — when a reminder appears, take a break, have some tea, and spend time with family.
24/7 Support Team
If you have any concerns about your gaming, contact us via live chat at any time. Speak in Bangla — our trained team will help you activate responsible gaming tools.
21+ Age Restriction
In line with Bangladesh law and ethical standards, kg999clear provides services to those aged 21 and above only. Age is verified at the time of registration.
Advice for Parents
- Keep your login credentials (username and password) away from minors.
- Use parental control software on your devices.
- Have an open conversation with family members about the risks of online betting.
- If you have any suspicion, inform our support team immediately.
Signs of Problem Gambling
Please seek help if any of the following signs appear in you:
- Repeatedly playing to recover losses.
- Being unable to stop playing or having difficulty taking breaks.
- Hiding your gaming activity from family or friends.
- Using bill money, savings, or borrowed funds to gamble.
- Feeling restless, irritable, or frustrated when unable to play.
- Neglecting work, studies, or family responsibilities.
Rules on Limits and Breaks
The responsible gaming tools at kg999clear are designed with the user's wellbeing in mind. Lowering a limit takes effect immediately, but increasing a limit requires a wait of at least 24 hours — this protects you from making decisions based on impulse.
How Deposit Limits Work
You can set a maximum deposit amount per day, per week, or per month. Once the limit is reached, no further deposits will be accepted within that period. Please note that the minimum deposit amount via local methods bKash, Nagad, Rocket, and Upay is ৳500.
Self-Exclusion Duration
Your account remains completely inactive during self-exclusion. If you wish to reactivate after the period ends, contact our support team and a reflection process must be followed. This process is intentionally kept somewhat time-consuming to ensure your protection.
Responsible Gaming Tips
- Set a budget before each session and stick to it.
- Think before playing again with winnings.
- Avoid playing while drinking alcohol or when tired.
- See gaming as entertainment, not as a way to earn income.
- Prioritise spending time with family and friends.
- Regular exercise and adequate sleep help maintain mental balance.
- Let our support team know about any problem — seeking help is a sign of strength.
How to Activate Protection Tools
Activate responsible gaming options on your account in just a few steps.
Log In
Access your kg999clear account and go to Account Settings.
Open the "Responsible Gaming" Section
From the Settings menu, select the "Responsible Gaming" option.
Choose a Tool
Activate whichever you need — deposit limit, time-out, self-exclusion, or session reminder.
Get Help from the Support Team
For any issue, contact us directly via live chat or at [email protected].
Contact Us for Help
Live Chat Support
Speak directly with our team in Bangla via live chat, 24 hours a day, 7 days a week. Any responsible gaming request — setting a limit, self-exclusion — is processed immediately.
Email Support
If you prefer to get in touch in writing, send a message to [email protected]. Our responsible gaming team will respond promptly and process your request with full confidentiality.
Play Safe and Enjoy
Enjoy entertainment with responsible gaming assured. Browse our game categories or visit the FAQ page to find answers to any questions.