⚖️ Legal Document

kg999clear Terms and Conditions

Please read these terms carefully before using our platform — all policies on membership, bonuses, payments and responsible gaming are described in detail here.

Last Updated: January 2026. These terms may change at any time. You are encouraged to review them regularly.
01

Introduction and Definitions

These terms and conditions ("Terms") apply to the use of the kg999clear platform and all its services. By accessing this website, creating an account, or using any service, you agree to be fully bound by these Terms.

The definitions of key terms used in this document are given below:

  • "Platform" refers to the kg999clear website, app and all related services.
  • "Member" or "User" refers to any registered account holder.
  • "Balance" refers to the actual funds held in a member's account.
  • "Bonus Balance" refers to additional funds granted through promotions, which are subject to specific conditions.
  • "Bet" refers to any wager placed on a game or event.
  • "Wagering Requirement" refers to the multiplier indicating how many times a bonus must be wagered before it can be withdrawn.
02

Eligibility and Registration

The following conditions must be met to participate on the kg999clear platform:

The applicant must be at least 21 years of age at the time of registration. A national identity card or other valid document may be required to verify age.

Only users in areas where the use of online gaming services is legally permitted may register.

Each person may open only one account. If multiple accounts are found, all accounts may be closed.

Information Provided at Registration

Members must provide accurate and complete information at the time of registration. Providing false or misleading information may result in immediate account closure and forfeiture of any deposited funds or winnings. Name, date of birth and payment details must be genuine and up to date.

03

Account Management

Password and Security

You are solely responsible for keeping your account password confidential and secure. If someone accesses your account without your permission, you must notify our support team immediately. kg999clear will not be liable for any unauthorized access by a third party.

Account Verification

We reserve the right to verify identity at any time. Documents such as a national identity card, passport or bank statement may be requested for verification. Withdrawal requests may be put on hold if verification is not completed in time.

Inactive Accounts

If an account has had no login or transaction for 12 months, it will be considered inactive. A maintenance charge may apply to inactive accounts. If the balance reaches zero, the account may be permanently closed.

04

Bonuses and Promotions

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 will earn a ৳1,000 bonus giving a total balance of ৳2,000; or a deposit of ৳42,000 will earn the maximum bonus of ৳20,000 giving a total balance of ৳62,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x) the bonus amount. This means that for a bonus of ৳1,000, a total of ৳15,000 must be wagered before a withdrawal can be made.

General Bonus Terms

  • Bonuses may only be used on games approved on the kg999clear platform.
  • The actual balance cannot be withdrawn before the wagering requirement is met.
  • Multiple bonus claims from the same household, device or IP address are not permitted.
  • Each promotion may have its own terms, which will be stated on the relevant page.
  • kg999clear reserves the right to change, suspend or cancel any bonus offer at any time.
  • If bonus abuse is suspected, the account will be investigated and the bonus may be forfeited.

VIP Program

The kg999clear VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. You can move up to a higher tier through continued active play. The weekly cashback rate differs at each tier: up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum and 0.8% at Diamond. VIP benefits are subject to change and the latest information can be found on the platform.

05

Payments and Withdrawals

Deposit Methods

kg999clear accepts deposits through popular mobile banking methods in Bangladesh. Approved payment methods are: bKash, Nagad, Rocket and Upay. The minimum deposit amount for all methods is ৳500.

Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. Account verification must be completed before a withdrawal request can be submitted.

  • The withdrawal method must match the deposit method.
  • Withdrawals to third-party accounts are not permitted.
  • To withdraw a bonus balance, the specified wagering requirement must be met.
  • In cases of suspicious activity, a withdrawal may be temporarily held for review.
  • kg999clear will not be liable for delays caused by issues with a bank or payment provider.

Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). A conversion rate may apply for transactions in other currencies.

06

Game and Betting Rules

The kg999clear platform offers slots, live casino, cricket betting and other game categories. Each game has its own rules, which are provided in detail within the game.

General Gaming Policy

  • If a game round is cancelled due to a software error, technical issue or network disconnection, the bet for that round will be returned.
  • Any winnings obtained by exploiting a software error will be considered void.
  • In the event of any dispute over a game result, the decision of kg999clear will be considered final.
  • If a maximum win limit is set for a game, it will be stated in the game information.

Prohibited Activities

Any of the following activities are strictly prohibited on the platform and an account will be closed if such behaviour is detected:

  • Playing games using bots, scripts or automated software.
  • Using multiple accounts to claim bonuses or promotional benefits.
  • Attempting to predetermine game outcomes by colluding with other members.
  • Attempting to breach any security measure of the platform.
  • Conducting transactions through money laundering or illegal funds.
07

Responsible Gaming

kg999clear believes that gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly.

On our platform, members can set certain limits for themselves, such as a daily deposit limit, session time limit or self-exclusion. To learn more about responsible gaming, please visit our Responsible Gaming page.

If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support team immediately.

For persons aged 21 and above only. Access by minors is prohibited. Parents are requested to keep parental controls active on their devices.

08

Privacy and Security

kg999clear places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

Full details of how we collect, use and store your information can be found in our Privacy Policy. By registering, you also consent to that policy.

  • We will never ask for your password.
  • Your payment information will not be shared with third parties, except with the relevant provider for payment processing purposes.
  • Information may be provided to authorities upon request where required by legal obligation.
09

Account Termination

Termination by Member

Any member may contact our support team at any time to request that their account be closed. An opportunity to withdraw any remaining actual balance will be given before the account is closed (subject to conditions being met).

Termination by kg999clear

We reserve the right to close or suspend an account without prior notice in the following circumstances:

  • If any provision of these Terms is violated.
  • If evidence of fraudulent or dishonest activity is found.
  • If identity verification or KYC information is not provided.
  • If bonus abuse or exploitation of system errors occurs.
  • On the instruction of law enforcement authorities.
10

Limitation of Liability

kg999clear makes every effort to operate a safe and reliable platform. However, we will not be liable for the following:

  • If a game session is affected by internet connection issues, power outages or device failures.
  • For issues arising from errors in third-party game software providers.
  • For delays or failures on the part of a payment provider.
  • If an account is compromised due to a member's negligence or unsafe behaviour.
  • In cases of unforeseen circumstances (force majeure) such as natural disasters, war or government restrictions.

In any dispute, the maximum compensation will be limited to the value of the matter in question.

11

Changes to Terms

kg999clear reserves the right to change, amend or update these Terms at any time. Members will be notified on the platform or by registered email in the case of significant changes.

Continuing to use the platform after any changes will be considered as the member's acceptance of the new terms. It is therefore recommended that you review this page regularly.

If any provision of these Terms is declared invalid or unenforceable by a court or authority, the remaining provisions will remain fully in effect.

12

Contact

For any questions, complaints or suggestions regarding these Terms, please contact our support team:

24/7 Live Chat: Direct support in Bengali is available through the live chat option on our website.

We take all complaints seriously and try to resolve them as quickly as possible. For more information, please visit our FAQ page.